Shipping Policy

Last updated: July 31, 2026

At Aica, we want to make sure your order reaches you as quickly and safely as possible. Please read our shipping policy below for all the details.

Free Shipping

We're happy to offer free shipping on all orders. No minimum purchase required — every order ships on us!

Order Processing

All orders are processed within 1-2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with your order details once your purchase is complete.

Shipping Times

Once your order has been processed and dispatched, estimated delivery times are as follows:

Domestic Orders: Please allow 5-10 business days for delivery.
International Orders: Delivery times may vary depending on your location and local customs processing. Please allow 10-21 business days.

Please note that these are estimated timeframes and actual delivery times may vary due to factors outside our control, such as customs delays or carrier disruptions.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order through our carrier's website.

Customs & Duties

For international orders, please be aware that your order may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in your order total or shipping cost.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us immediately at info@aicastore.com and we will work with you to resolve the issue as quickly as possible.